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    SurveySparrow

    Account Manager

    1-5 Years Exp

    Chennai

    In-Office

    Full Time

    Job Description

    We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

    Roles and Responsibilities

      • Serve as the lead point of contact for all customer account management matters
      • Build and maintain strong, long-lasting client relationships
      • Negotiate contracts and close agreements to maximize profits
      • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
      • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
      • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
      • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
      • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
      • Prepare reports on account status
      • Collaborate with sales team to identify and grow opportunities within territory
      • Assist with challenging client requests or issue escalations as needed.

    Desired Candidate Profile

      • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
      • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
      • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MSOffice (particularly MS Excel)
      • Experience delivering client-focused solutions to customer needs
      • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
      • Excellent listening, negotiation and presentation abilities
      • Strong verbal and written communication skills
      • BA/BS degree in Business Administration, Sales or relevant field
    SurveySparrow

    Account Manager

    location Chennai

    onsite In-Office

    exp 1-5 Years Exp

    vector_icon Full Time

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