Sales Development Representative

• KPIs - Number of sales qualified leads (SQLs), $ pipeline created.
• Contact decision-makers at relevant universities and schools in the USA using various outreach methods, including emails, phone calls, and LinkedIn. The SDR manager will provide you with accounts that you need to handle.
• We have had conversations with most accounts over the last 4 years. Hence, Almabase is a familiar name for your prospects in most cases - your goal is to identify their pain and help them find the ideal solution for their challenges that Almabase can help with.
• Occasionally, you will also be required to chat with website visitors to answer their questions and convert them into qualified leads.
• Use CRM (Hubspot) to maintain and report on your activity and outcome metrics.
• Participate in regular meetings to share progress, identify blockers, and improve performance.

Our ideal candidate is early into their career (between 0 and 2 years of Sales experience), is confident, can communicate clearly, and has a passion for sales.

Apart from having the must-haves for any good SDR, like discipline, great communication skills, and being outcome-oriented, a successful Account Manager should have these in their repertoire:

• Stakeholder Mapping - finding and using account intel to map out the DM, champion, blocker, end-user(s), etc.
• Multi-Threading: Using the stakeholder map mentioned to dig deeper into an account and get more people aware of Almabase and involved in the conversation.
• Delivering Delight Means consistently providing value to the account and going above and beyond what is expected.
• Crafting Account-Centric Events/Collateral - Collaborating with Marketing to produce relevant collateral and/or experiences that showcase value.
• Driving urgency - Using the above tactics to push the account further down the funnel and reduce the sales cycle.
• Strategic Thinking: SDRs need to think strategically and understand their target accounts' business challenges and priorities. Maybe charting out the account journey or creating a game plan/report for each account they own might make this a lot more intentional and proactive rather than reactionary. Normalizing a more frequent account review?
• Technical Knowledge: A cadence of advancement and product-oriented training will help SDRs converse as consultants with prospects.